UTS Provides World Class Solutions
Our “White Glove” Service and commitment to excellence are evident in all we do. Our mission is to understand and meet the needs of our clients by delivering quality, value-added solutions. Our extensive business partner network enables us to provide end-to-end solutions that are aligned with changing interests, needs, and requirements.
What is your company strategy on CRM to support Sales, Marketing, Service and Customer Experience?
The benefits of a Customer Relationship Management system are immeasurable when you consider the value of the customer experience, marketing, and sales. The key decision is whether or not your company will indeed gain value from investing in a CRM system. As with any ongoing business expenditure, it pays to do your research and get the real facts in numbers. Here are 4 statistics that will not only show you the figures, but motivate you to invest in a CRM software that will generate improved results for your business.
75% of consumers say they spent more money with a company because of a positive customer experience
60% of small businesses are using their CRM for email marketing
CRM are known to improve customer retention, by as much as 27%
Per sales person, a CRM can increase revenue by a whopping 41%